Education Technology Specialist - Thornwell

By Thornwell

7/15/2025

Full job description

Job Title: Education Technology SpecialistDepartment: TechnologyReports To: Lead Technology Specialist/Director of TechnologyFLSA Status: Non-ExemptPosition Type: Full-TimeLocation: Thornwell and Thornwell Charter SchoolSummary:
Under general supervision, the Education Technologist provides training, support, and expertise in the effective use of technology within Thornwell and Thornwell Charter School. Responsibilities include managing Chromebook inventory, performing basic repairs, offering technical assistance, and supporting various technology projects and initiatives. This role may require working outdoors and climbing small ladders to install, maintain, or troubleshoot equipment as needed.Essential Duties and Responsibilities:

Provides professional development and daily support to teachers and staff on integrating technology effectively into classroom instruction.
Manages Chromebook inventory, including distribution, tracking, maintenance, and accurate record-keeping.
Performs basic troubleshooting, repairs, and maintenance for Chromebooks and related technology equipment.
Provides first-level technical support for technology questions, issues, and work orders submitted by staff.
Assists staff in installation, customization, and maintenance of instructional and administrative computer systems, networks, and related technology.
Maintains accurate records and documentation of technical support activities, inventory management, and project progress.
Develops proficiency in instructional and administrative technology software solutions, hardware, peripherals, multimedia, and communication devices.
Provides training sessions, orientations, and creates instructional manuals and handouts as necessary.
Advises on the acquisition and implementation of new technology and software.
Responds promptly to routine and emergency technology support requests.
Keeps informed of advancements in technology by reviewing professional journals, publications, and technical resources.
Performs other duties as assigned by the Director of Technology.

Job Specifications:Education and/or Experience:

Associate's or Bachelor’s degree in Information Technology, Education Technology, or a related field preferred.
Minimum two years' experience in desktop/laptop support and technology integration, particularly in a K-12 educational environment.
Classroom teaching experience is highly desirable.

Certificates, Licenses, Registrations:

Valid driver's license with an acceptable driving record.
A+ Certification beneficial but not required.

Skills and Abilities:

Strong technical knowledge of Chromebooks, Google Workspace for Education, computer hardware, software, networks, and peripheral devices.
Ability to effectively communicate technical information to teachers, staff, and administrators.
Excellent problem-solving, troubleshooting, and interpersonal skills.
Strong organizational skills, attention to detail, and ability to maintain accurate inventory and records.
Capable of managing multiple tasks, adapting flexibly to various demands and deadlines.
Proficient in reading, analyzing, and interpreting technical instructions, manuals, and professional materials.

Physical Demands:

Routine lifting of technology equipment weighing up to 25 pounds, occasional lifting/moving of items up to 75 pounds.
Frequent sitting, standing, walking, traveling between school locations, and working extensively with computers and electronic equipment.
Employing ladders for accessing and servicing technology equipment.

Work Environment:

Work is performed primarily indoors with occasional exposure to varying noise levels.

Thornwell is an independent non-profit religious organization affiliated with the Presbyterian Church (U.S.A.) and prefers to employ individuals who are Christians and who possess a Christian commitment, as well as concern, for children and families in need.